PRIVACY POLICY
Privacy Policy
Last Updated: June 2026
At SS Motors Group, we respect your privacy and are committed to protecting your personal information.
1. Information We Collect
We may collect the following information:
-
Name
-
Email address
-
Phone number
-
Billing and shipping address
-
Payment information
-
Order history
2. How We Use Your Information
We use your information to:
-
Process and fulfill orders
-
Provide customer support
-
Improve our products and services
-
Send order updates and important notifications
-
Prevent fraud and ensure website security
3. Payment Security
We do not store your payment card details. All payments are processed securely through trusted payment providers.
4. Cookies
Our website uses cookies to improve user experience, analyze website traffic, and personalize content. You may disable cookies through your browser settings.
5. Information Sharing
We do not sell, rent, or trade your personal information. Information may be shared only with trusted service providers such as payment processors and delivery companies when necessary to complete your order.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse.
7. Your Rights
You have the right to request access, correction, or deletion of your personal data in accordance with applicable data protection laws.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
9. Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us through our Contact Us page.
By using our website, you consent to this Privacy Policy.
Do you sell genuine products?
Yes. We source our car parts and additives from trusted manufacturers and authorized suppliers to ensure quality, reliability, and performance.
What brands do you stock?
We stock leading automotive brands including CeraMizer, Lucas Oil, Wynn's, Liqui Moly, JLM, 10K Boost, Liquid Wrench, and other trusted automotive products.
How can I find the correct part for my vehicle?
You can contact us with your vehicle registration number, make, model, and year. Our team will help you find the correct part before you place an order.
What should I do if I receive a damaged item?
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging, and we'll resolve the issue as quickly as possible.
How can I contact customer support?
You can reach us through our Contact Us page, email, or phone during business hours. We aim to respond to all inquiries within 24 hours.