TERMS & CONDITIONS
Terms & Conditions
Last Updated: June 2026
Welcome to SS Motors Group. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions.
1. General
SS Motors Group provides automotive parts, additives, and related products. We reserve the right to update, modify, or remove any content, product, or service without prior notice.
2. Products & Availability
All products are subject to availability. While we strive to ensure accurate product descriptions, images, and pricing, errors may occasionally occur. We reserve the right to correct any errors and cancel affected orders if necessary.
3. Pricing & Payment
All prices are displayed in GBP (£) and include VAT where applicable. Payment must be received before orders are processed and dispatched.
4. Shipping
Orders are typically dispatched within 1–2 business days. Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.
5. Returns & Refunds
Unused items in their original packaging may be returned within 30 days of delivery. Refunds will be processed after inspection of returned items. Shipping costs are non-refundable unless the item is faulty or supplied incorrectly.
6. Warranty
Products may be covered by manufacturer warranties where applicable. Warranty claims are subject to the manufacturer's terms and conditions.
7. Limitation of Liability
SS Motors Group shall not be liable for any indirect, incidental, or consequential damages arising from the use of products purchased from our website.
8. Intellectual Property
All website content, including text, graphics, logos, and images, is the property of SS Motors Group and may not be copied or reproduced without permission.
9. Contact Information
For any questions regarding these Terms & Conditions, please contact our customer support team through our Contact Us page.
By using our website, you agree to these Terms & Conditions.
Do you sell genuine products?
Yes. We source our car parts and additives from trusted manufacturers and authorized suppliers to ensure quality, reliability, and performance.
What brands do you stock?
We stock leading automotive brands including CeraMizer, Lucas Oil, Wynn's, Liqui Moly, JLM, 10K Boost, Liquid Wrench, and other trusted automotive products.
How can I find the correct part for my vehicle?
You can contact us with your vehicle registration number, make, model, and year. Our team will help you find the correct part before you place an order.
What should I do if I receive a damaged item?
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the item and packaging, and we'll resolve the issue as quickly as possible.
How can I contact customer support?
You can reach us through our Contact Us page, email, or phone during business hours. We aim to respond to all inquiries within 24 hours.